At Shop2.aabapp.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a flexible return policy to ensure a hassle-free shopping experience. Please read our return policy carefully:

1. Eligibility for Returns

• Items must be returned within 7 days of receipt.
• Products must be unused, unwashed, and in their original condition, including packaging, tags, and any accompanying accessories or manuals.
• Certain items such as perishables, personal hygiene products, or customized goods may not be eligible for returns unless they arrive damaged or defective.

2. Non-Returnable Items

• Items marked as “final sale” or “non-returnable.”
• Gift cards, promotional items, and digital products.
• Items damaged due to improper use or mishandling by the customer.

3. Process for Returns

• Step 1: Contact our customer service team at [support@Shop2.aabapp.com.com] with your order details, reason for return, and any relevant photos (if applicable).
• Step 2: Once your return request is approved, you will receive a return authorization code and instructions for shipping the product back.
• Step 3: Pack the item securely and ship it to the address provided. Customers are responsible for the return shipping fees unless the return is due to an error on our part.

4. Refunds

• Refunds will be processed once the returned item is received and inspected.
• Refunds will be issued to the original payment method used at the time of purchase.
• Please allow 7-10 business days for the refund to reflect in your account.

5. Exchange Policy

• Exchanges are subject to product availability.
• If you wish to exchange an item, please follow the return process and place a new order for the desired product.

6. Damaged or Defective Items

• If you receive a damaged or defective item, please notify us within 48 hours of delivery.
• We will provide a replacement or full refund, including return shipping fees.